Summary: 

The highly visible incumbent is responsible for implementing the mission and vision of D’Youville University and the Division of Student Affairs while coordinating student developmental programming within the Office of Student Access & Opportunity. The Assistant Director leads summer bridge programming, academic skills development, and proactive advising services for students across both HEOP and CSTEP. The role supports academic success through early intervention, tailored support, and structured preparation for college rigor. Ensuring full compliance with NYSED regulations and internal university policies, this role will advance D’Youville University’s commitment to student access to higher education. Evening and weekend hours may be required when the university is in session to manage workload and attend meetings and student functions. This position will help to ensure that the University is “student-ready” and that every student has the opportunity to be engaged outside of the classroom.

Responsibilities:

• Design, lead, and assess the HEOP and CSTEP Summer Bridge Programs and any academic bootcamps or readiness programs for CSTEP,
• Provide individualized and group academic coaching to improve study skills, self-regulation, and persistence,
• Serve as a support in advising 77 HEOP students on course selection, academic goals, and success strategies,
• Partner with faculty and The Student Success Center to ensure tutoring and academic supports are integrated and accessible,
• Plan and deliver weekly study-hall sessions for HEOP and CSTEP students with appropriate campus liaisons,
• Monitor academic progress, support students on academic warning, and connect students with institutional resources as appropriate through EAB software,
• Maintain semester student rosters including student program affiliation, semesters earned, credits earned, semester GPA, cumulative GPA, major, anticipated grad date, and any pertinent student notes,
• Maintain accurate records of participation, outcomes, and feedback to support student persistence and degree completion,
• Collaborate with all units of Student Affairs to ensure appropriate student referrals and support as needed,
• Attend bi-weekly 1:1 meetings with the Director of Student Access & Opportunity and monthly divisional meetings,
• Participate as needed in recruitment events,
• Plan and deliver the annual HEOP & CSTEP Week of Welcome,
• Ensure a student-centered departmental environment with a focus on customer service,
• Other duties as needed and assigned to ensure student support and success.

Qualifications:

Education: 

• Master’s degree in Education, Counseling, or appropriate field preferred.

Experience:

• Student Affairs, academic advising, and/or academic preparedness, ideally in a STEM-related context,
• Knowledge of NYSED HEOP and CSTEP regulations and strong fiscal/grant management skills.

Skills & Abilities:

• Possess a demonstrated ability to develop linkages with university partners through significant outreach efforts to support student success in and out of the classroom,
• Highly organized, demonstrated ability to manage multiple competing priorities,
• Demonstrated experience working in student academic programming,
• Thorough knowledge and proven track record in Student or Academic Affairs, including programming and student development,
• Strong cross-cultural, interpersonal, and writing skills necessary, including the ability to represent the State of New York and University in a positive way to all populations,
• Ability to innovative and create programs that supports student learning, leading to increased persistence and graduation rates across the served student populations,
• Ability to work with a wide variety of individuals on campus and in all areas of the community to accomplish student success objectives,
• Ability to make sound professional judgments, often under deadline pressure, when dealing with student related issues,
• A proven ability to identify and address problems, exhibit competence in identifying and interpreting needed areas of assessment, display sensitivity regarding personnel matters and the ability to participate effectively in short and long-range planning.

Physical & Enviornmental:

• Possess the ability to react calmly and effectively in emergency situations,
• Handle multiple tasks and priorities at once while solving problems and thinking innovatively,
• Administrative, organizational, supervisory, and budget-management skills;
• Extended periods of sitting, standing, stair climbing, maneuvering objects of substantial weight;
• Responding promptly in late-night hours while remaining alert; 
• Must possess a student-centered personal philosophy and an amazing sense of humor.  

Preferred Qualifications: 

• Background in STEM education or licensed professions,
• Bilingual proficiency.

Work Remotely - No

Work Location: Buffalo, NY

Job Type: Full-Time, Exempt, Grant Funded

Pay: $60,000 - $64,000 Annually

Additional Salary Information

The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.

About D'Youville University: 

Shaping the Future of Education at D'Youville University

D’Youville University, a nationally ranked private university in Buffalo, New York, is transforming lives through a unique blend of academics and holistic development. Committed to promoting a health mind, body, and spirit, D’Youville empowers individuals to realize their potential, thrive in their careers, and make meaningful contributions to society.

 A Dynamic and Purpose-Driven Community

Located on Buffalo’s vibrant West Side, just blocks from a bustling downtown, D’Youville University is deeply embedded in an energetic, diverse urban landscape. Under the visionary leadership of President Lorrie Clemo, the university is undergoing an exciting evolution, with innovative initiatives designed to meet societal needs, elevate student experiences, expand career readiness, and solidify our role as a leader in 21st-century education.

A Place for Growth and Innovation

D’Youville University offers education across health sciences and business, with a range of degree levels, advanced certificates, accelerated paths, and community-engaged learning experiences. Our dedication to preparing students for successful careers is showcased in our national ranking for social mobility making us the top private university in the City of Buffalo.  

Why Work with Us?

As a D’Youville University Saint, you’ll be joining a collaborative, innovation-driven community committed to academic excellence, social responsibility, and transformative growth. When you join our team, you’ll have the opportunity to contribute to a university making a real difference—for our students, our community, and our world. Explore the possibilities at dyu.edu.

All job offers are contingent upon legal authorization to work in New York State as determined by the NYS Department of Labor.