Associate Director of Academic Operations & Student Succes

Position Summary

The Associate Director of Academic Operations & Student Success serves as a key member of the School of Business leadership team and supports the operational, academic, assessment, and student-success functions of the School. The individual works closely with the Executive Director to ensure excellence in academic delivery, student support, accreditation readiness, faculty engagement, and continuous improvement initiatives.

The position combines administrative leadership with instructional responsibilities and plays a central role in supporting the School's growth strategy.

Responsibilities

Academic Operations

• Support day-to-day academic operations of the School of Business.
• Coordinate course scheduling and instructional planning.
• Assist with faculty and adjunct onboarding.
•  Monitor course coverage and faculty assignments.
• Support graduate program implementation and launch activities.
• Coordinate academic policy implementation and student issue resolution.

Student Success & Advising

• Coordinate advising support efforts.
• Monitor student progression and retention indicators.
• Assist with transfer credit evaluations and degree planning.
• Support student appeals and academic review processes.
• Coordinate orientation and onboarding initiatives.
• Develop and manage student engagement initiatives.

Assessment & Accreditation

• Support implementation of assessment plans.
• Coordinate collection of assessment artifacts and data.
• Maintain assessment calendars and reporting timelines.
• Help prepare materials related to IACBE accreditation
• Lead continuous improvement efforts.

Digital Learning & Canvas Quality

• Partner with Institute for Teaching Innovation (ITI) and faculty to develop and maintain schoolwide Canvas standards.
• Create and manage standardized course templates.
• Review course shells for consistency, accessibility, and quality.
• Support faculty in implementation of instructional technologies.
• Ensure alignment between course outcomes, assignments, assessments, and accreditation expectations.
• Lead ongoing efforts to improve the digital student experience.

Experiential Learning & Employer Partnerships

• Support internship and experiential learning initiatives.
• Assist with coordination of employer engagement activities.
• Help facilitate advisory board initiatives.
• Assist in identifying consulting projects and employer-sponsored experiences.
• Coordinate student participation in experiential learning opportunities.

Communications & Outreach

• Support communications initiatives and student storytelling.
• Assist with School events and recruitment activities.
• Coordinate student ambassador and social media engagement efforts.
• Contribute to marketing and enrollment-support initiatives.

Teaching Responsibilities

• Teach undergraduate and/or graduate courses based on qualifications and School needs.
• Participate in curriculum development and course revision efforts.
• Support and initiate innovative instructional approaches and experiential learning initiatives

Preferred Qualifications

• Master's degree in Business, Management, Education, or related field (doctorate preferred).
• Experience teaching or in higher education administration, student success, academic operations, learning and development, or instructional design.
• Demonstrated experience with Canvas or other LMS platforms.
• Knowledge of accreditation and assessment processes preferred.
• Strong project management and organizational skills.
• Excellent communication and relationship-building abilities.
• Ability to work effectively with students, faculty, employers, and external partners.

Work Remotely - No

Work Location: Buffalo, NY

Job Type: Full-Time, Exempt

Pay: $75,000 - $95,000 Annually

Additional Salary Information

The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.

About D'Youville University: 

Shaping the Future of Education at D'Youville University

D’Youville University, a nationally ranked private university in Buffalo, New York, is transforming lives through a unique blend of academics and holistic development. Committed to promoting a health mind, body, and spirit, D’Youville empowers individuals to realize their potential, thrive in their careers, and make meaningful contributions to society.

 A Dynamic and Purpose-Driven Community

Located on Buffalo’s vibrant West Side, just blocks from a bustling downtown, D’Youville University is deeply embedded in an energetic, diverse urban landscape. Under the visionary leadership of President Lorrie Clemo, the university is undergoing an exciting evolution, with innovative initiatives designed to meet societal needs, elevate student experiences, expand career readiness, and solidify our role as a leader in 21st-century education.

A Place for Growth and Innovation

D’Youville University offers education across health sciences and business, with a range of degree levels, advanced certificates, accelerated paths, and community-engaged learning experiences. Our dedication to preparing students for successful careers is showcased in our national ranking for social mobility making us the top private university in the City of Buffalo.  

Why Work with Us?

As a D’Youville University Saint, you’ll be joining a collaborative, innovation-driven community committed to academic excellence, social responsibility, and transformative growth. When you join our team, you’ll have the opportunity to contribute to a university making a real difference—for our students, our community, and our world. Explore the possibilities at dyu.edu.

All job offers are contingent upon legal authorization to work in New York State as determined by the NYS Department of Labor.